What is Smart Chauffeur Service?
It is a private mobility service including Chauffeur along with other unique functions provided by Movv.
Real-time Location Tracking
Check your driver's location in real time for a safe and worry-free ride
Chat Translation
Communicate with your driver worry-free with the chat translation feature
Schedule Management
Your schedule is automatically shared with your driver for convenient use
Access Guide
1
Access Link
Press the Smart Chauffeur Service Access Link
button to access the page
2
Select language and
enter reservation codePlease select display language and enter your reservation code we provided then click the Confirm button.
3
Chat Connection
You can chat with your driver through the connected chat window.
Smart Chauffeur
Display Guide
model, and plate number.
location.
pickup point, and more.
※ Requires consent to the location
information terms of use.
1Driver Info2Driver Location3Chat with Driver- 1
Driver Info
Shows the driver's name, vehicle model, and plate number.
- 2
Driver Location
Check the driver's current location.
- 3
Chat with Driver
Chat with automatic translation applied.
4Photo Sharing5My Location- 4
Photo Sharing
Share photos of your destination, pickup point, and more.
- 5
My Location
Share your location on the map.
※ Requires consent to the location information terms of use.
Frequently Asked Questions
- When can I start using the service?
You can chat with your driver by accessing the service on the day of use.
- I cannot find my location.
This occurs when you have not enabled location permission on your mobile device. Check if location setting has been turned off in your device browser.
※ Smart Chauffeur Service is a web-based platform for user convenience, connection may sometimes be delayed depending on your network conditions (Please contact our Call Center if any issues arise).
- How do I meet my driver? (How do I board the vehicle?)
Your driver will be waiting nearby, such as in the airport parking lot.
Once you arrive at the airport, please request pick-up via chat.
- How do I meet my driver? (How do I board the vehicle?)
Please request pick-up via chat at your scheduled pick-up location.
- Do I need to set up my tour destinations in advance?
If you register your schedules in advance, your driver can check them beforehand for smoother service operation.
Of course, you can directly tell the driver about your schedules in person as well. - There's a pop up saying 'Reserved Service area exceeded' when I register or adjust my destination.
This occurs when you select a location outside the area (city) you reserved.
If you wish to add such location to your schedule, please contact our Call Center. Additional charges may apply depending on the region. - Are there any extra costs incurred during service?
Parking fees or overtime surcharges may incur during service,
but our Call Center will guide you through the payment separately after the schedule ends.
(Please do not pay the driver directly.)
MOVV
Call Center
- 7 days a week 09:00 ~ 18:00
- +82 1877-2025